This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Carelon provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Carelon, and the Carelon Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Carelon website, select a language.

counsellor banner

Find a mental health counselor

Choose an option below to connect with a mental health professional for counseling and resources for a variety of concerns.

session icon

Are you requesting this appointment for you or someone else?

Are you facing any life-threatening situations/emergency?

If you are in immediate danger - don't use this site. Call 911.

Please Call Us: 888-275-0021

Talk space

Talkspace

Using a computer or connected device (e.g., phone, tablet), talk with a counselor via text, audio or video (for ages 13+).

Visit portal
LiveHealth online

LiveHealth Online

Carelon Wellbeing offers employees and their household members LiveHealth Online counseling visits with a psychologist or other licensed mental health professional.

Learn more
  • lho

    Search all counselors

    Select "Search" below to explore counselors in your area.
    Filter to find counselors with your preferences.