This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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We're Here for You

We understand this is the challenge time, and we're glad you reached out. Please take a moment to answer a few questions to help us support you better.

I am seeking support for

People below 18 years of age added to your account

Note: For scheduling an appointment for an adult dependent (18+), call 


Please select a minor added to your account or add a new one if required.

Note: For minor accounts, the email address used is that of the primary/parent account holder.

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State doesn't exist

You have entered an invalid Zip code.

Details saved successfully

Details saved successfully

Minor details deleted successfully

Seeking support for

Please answer the following questions to help us better understand the issue

Welcome back!

We have noticed you have requested for multiple appointments during this episode.

Please select one appointment to proceed further.

NOTE: For additional sessions or to add a new problem, please contact customer support at $EAP_NUMBER$.

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